Bear Gallery Testimonials

Bear Gallery Testimonials


Hi Pat
Just wanted to say thank you for the great service you offer, its the best I have encountered.The parcel arrived quicker than expected and in good condition and I am sure Lily-mae is going to love both, as much as her other Steiff animals
Like Arnie said, I’ll be back
Kindest Regards

Good morning 
I just wanted to thank you for the outstanding service. 
The bears were packed fantastic and even more outstanding was the delivery. 
I received the bears on Saturday within 24 hours. 
I Have to say that this will be very hard to beat by any company in the future. 
Thank you very much for the good business. 
I will see purchase the next additions to my collection soon. 
Kind regards 

Our beautiful bear has arrived right on time. The second bear we have bought from you as keepsakes for our grandchildren & on each occasion we have been thoroughly impressed with the prompt & efficient service we have received. Possibly be back in the future if we have more additions to the family. Thank you very much.

Hi Pat
Just to say the Rose bear arrived today as promised and is absoloutely gorgeous!!
It is for a christening present on Saturday for a very special girl and I am so pleased with it !! It was boxed so neat and nice! Thank you for your excellent communications and speedy delivery.
I will certainly recommend your site to friends and family and will look forward to purchasing from you again.

hi there
i want to say a huge thankyou to bear gallery for their amazing fast service, i only ordered my bear tuesday and it arrived today, well packaged, i am very impressed, the sleep well bear is beautiful all snuggled up in his steiff gift box, what a great gift for the christening of my great nephew i know he will treasure his bear always, in fact i am so pleased that i am expecting the arrival of another great niece/nephew in 2 months time and i know i will be ordering another bear and gift box for him/her too on the occassion of their christening. also your prices are very good too along with your excellent service which means i will be returning to bear gallery again very soon.
once again thankyou so much for all your help i will definately be recommending you to family and friends
best wishes

Hello to all at the bear gallery.
This is Melanie from Holyhead, I received the Charlie Bear Rocky just before the snow set in,  he is a fantastic bear.
You offer a wonderful service I'm so glad I bought him from you, he was extremely well packaged, it took a long time to get him out of his box but it was well worth it.
I also received his tag today, you know I must have been that excited I never noticed it wasn't there.
Thank you once again for a lovely experience I will hopefully buy from you  again.
Yours sincerely


Just to let you know my bear has arrived safely, I'm absolutely thrilled with him and am so happy I've managed to acquire one at last as I missed out when he was made.
Thank you also for your excellent service and help and I shall definitely recommend you to all of my beary friends!!

Kindest regards,

I there, just wanted to say a BIG thank you for your wonderfully efficient service, she has arrived safely and is beautiful - I dont think we praise people enough when they do something well, only when they dont so again - superb service I would be very happy to recommend you to my friends
Very best wishes Jacqueline

Just a quick note to say that my order, which I only placed yesterday has just been delivered !
I cannot believe how quickly you have processed the order, and got it over to me, here in Jersey, Channel Islands.
Very impressive service, and a high quality product.
Many thanks.

Am totally in love with my minimo, I’ll treasure for ever!
The people from Bear Gallery were fantastic, mostly definitely will be buy more bears etc!
Thank you ?? ??


The Bear Gallery is fantastic. The range of bears in stock is excellent. They have bears there that will suit everybody's taste, and price range. The owners are lovely and very helpful with there advice regarding the bears. I have purchased countless numbers of bears from Pat, each one has been perfectly packaged and the instructions on how to care for your bear once you have it are helpful as well.


My mum and I discovered Bear Gallery in 2011, when we started collecting Charlie Bears. When we phone up, we were greeted on the other end with a very welcoming, friendly voice. After placing our order, it arrived the very next day, free postage. Although we found other stockists over the years, Bear Gallery has always been our first go-to company because of the excellent customer service: friendly staff, quick & free delivery, and the bears are always very well packaged.

Usually we ordered over the phone, but occasionally when I wanted to buy a surprise gift, I would order online so my mum was non-the wiser. The process was just as simple and efficient, and I received regular email updates about the progress of my order, from placement to dispatch.

Whenever Bear Gallery have a sale on, the discounts are generous, and make some of the more expensive bears more affordable.

Kindly kept their doors open on Christmas Eve so my bear junkie daughter could have a browse! We just had to buy a teddy and will definitely be back again! Thank you!


A pleasure to deal with, l found a much wanted bear here at Bear Gallery after some time searching. Perfectly packaged,perfect condition and the owner,Pat,was perfect too. Thank you again


Very pleased with my purchases. They were packaged well & fast delivery. Will definitely be back!

Anna Lou

Hi Pat

 As you promised, the bear arrived today....7 o''clock this morning in fact!....I''m thrilled with it and can''t wait to present it to our daughter tomorrow for our youngest Grandson to treasure for many years.
Many thanks for such a reliable efficient service, I will certainly keep your site as one of my favourites!
Kindest regards

I recently bought a Steiff classic bear from your web site. I would like to thank you for the fantastic service I received. I ordered the bear late on monday night and received it wednesday afternoon. The bear was well protected in the box and I love the gift box! The bear is a present for my god daughter for her christening on Sunday and I am sure she will get many years of pleasure out of it! Actually I have had to hide it as my mum has her eye on it!! I would highly recommend your shop to anyone and if in the future I am buying a bear I will definately visit you site first!
Thanks again for such a fantastic service!!

Thank you - I have taken delivery today.  It''s lovely!

Just to say a massive thank you for the excellent service on my recent delivery. The parcel arrived next working day, you cannot beat that. Congratulations and seasons greetings.

Thanks for an excellent service and prompt delivery of our order for a teddy for our new grand-daughter.
I would have no hesitation in recommending this site to friends and family.

Dear Pat
Many thanks for my order, received today. My partner will be delighted.Again many thanks for a reliable and professional service.Best wishes for Christmas and the new year.

Thank you for the fantastic service. I ordered the bear at 1540 on 31 July and it was delivered by 0900 the following morning. This is the second time I have used your site for an order and both times have been truly impressed with the service. Thank you once again.

 Thank you for your excellent service,ordered yesterday at 4.00pm received this morning  9.15am thank you.

Dear Patricia
I am writing to thank you so much for the fast and efficient delivery of  the beautiful Steiff bear.  This is a christening present for my grandson William but I am sure I will have a few cuddles before it is wrapped up.  I will certainly buy from you again very shortly.

Thank You !
Bear received in good voice this morning! Postman very curious as to parcel contents!  I am delighted and very impressed with your sevice as well as charmed by the bear. It is going to a good home you will no doubt be relieved to hear!

Dear Pat
He is absolutely fabulous thank you for your speedy service. I will definitely use your firm again.
Many Thanks
Kind Regards

Just wanted to tell you what a great online store you have! The service is excellent and your prices are unbeatable. I received my Hermann Yesterday with kitten last week and he is a wonderful addition to my collection. Thank you!
G. Hanna. Wichita U.S.A.

Just to say that the Steiff bear arrived safely this morning.
I am very pleased with your service and will certainly recommend you to any
other collectors.
Jon H

Hi Pat---Just wanted to let you know that the Ricky bear arrived in New
York City on December 1---which was perfect, because that was my friend''s
birthday. Thank you very much for your courteous and professional service!

Thank you for Bobby the bear it arrived Tuesday the 30th in lovely condition.
Kind Regards
Mrs T

Hi Pat,
Just a quick thank you!
The teddies have arrived - which is great news - especially as the black teddy is for my daughter''s 10th birthday on Thursday

Many thanks for the bear received on Saturday morning
My wife will love it.
Ian D

Hi There,
Bear received safe & well at about ten thirty this morning.
Thanks for prompt service, very pleased with the creature, Mrs T will be very pleased to receive her anniversary surprise on Sunday.
Yours faithfully,
Ken T

Dear Pat,
My order for the bear has arrived safe and well, just want to say thank you, it,s going to make someone special very happy.
Kind Regards

Thank you, I recieved my teddy today, as promised and would like to say thank you for the sale and the teddy is gorgeous!!
From Joanne S

You are the best person I have worked with on-line.
P.Petryk. Ohio U.S.A.

It,s been a pleasure to do business with you.

Thanking you for a great service. From ordering until delivery in less than
24 hours ....Amazing. I''m sure it is going to make a great Christmas present.
Hi Pat
Just recieved Phantom bear, he is great thanks very much for the excellent service.
Best regards  

I must write and thank you for your excellent service. I received the bears this morning and they are brilliant. 
Most of all I would like to thank you for all your kind help you gave yesterday and your prompt service.  I will recommend your company – Brilliant!
Thank you from a very satisfied customer.
Best regards,

John De Carteret

Bear Gallery....Online since 1999

Open by appointment only. Tel 02825 88 22 62
Order online 24/7: 
Plus c
lick and collect.

Collectable Bears by Steiff, Hermann, Clemens, Charlie Bears and more.

Here at Bear Gallery, we feature Steiff teddy bears for sale, where you will find a number of limited edition and collectable bears. Steiff bears have been in production since the 1880s, so are ideal for a long-standing family tradition of gifting teddy bears to young children, who will treasure them forever.

They are also collected by adults, and as specialists in this area of toys, we can help you build your collection of Steiff teddy bears, which will often increase in value, making them an excellent investment product, and an ideal family heirloom.

We have one of the largest selections of Steiff limited editions, country exclusives, classic bears, animals and baby products online in addition to the standard Steiff collection, known for its button-in-ear logo.

Other ranges we stock are Hermann Original, Clemens bears, Charlie Bears, Artist Bears plus a collection of old and vintage bears and animals.

Read our testimonials and see what our customers say and watch out for our frequent special offers You can also keep up-to-date by viewing our news and events section.

For further information and to discover more about the range, feel free to get in touch with us through the online contact form, email us, or call to speak to a member of the team directly. We will be pleased to help you find the bear of your dreams.